The Dream Experience
With a firm belief that customer service is everything, Dream Property Management was founded on our core values of integrity, reliability and accountability.
We are unique in that we offer our clients non-traditional business hours - showing vacant properties to prospective tenants as required and not "within standard business hours" in addition to after hours skype meetings and phone calls.
As a client of Dream Property Management you will have 24/7 access to your owner portal which gives you access to all of your important documents such as statements, leases, inspection reports and more. You are also able to see where your tenant's rent is paid to at any time. We operate with complete transparency and accountability.
What You Can Expect
Here are just some of the benefits you will experience by becoming a Dream Property Management client:
- A service promise - if you aren't happy with our service at any time, simply contact us and we will refund your management fee for that month if the issue is not resolved.
- Communication - we promise to return your call or email by the end of the day.
- Non-traditional business hours - we are streets ahead of all other agents - 7 days a week.
- We will conduct regular routine inspections with internal and external photographs.
- Weekly disbursements of rental income received into your bank account.
- Daily proactive procedures and policies to minimise rental arrears.
- Access to our owner portal allowing 24/7 access to important documentation.
- Written rental appraisals for all lease renewals.
- As the directors of the agency are also your property managers - the buck stops with us!
Whether you have one or many valuable investment properties our service focuses on thoroughness and personalised attention while maximising your investment return. Our streamlined procedures and processes minimise risk and ensure efficiency. As an exclusive property management-only company you can be assured that the Principals of the business have your best interests in mind at all times.
Not Experiencing the Dream?
Dream Property Management are able to arrange the transfer of your current management at no charge and can arrange the collection of all relevant documentation on your behalf. Call us now on 1800 373 262 if you would like for Dream Property Management to start managing your investment property!